Terms And Conditions

Please read our conditions of use carefully, as by using the website you will be agreeing to be bound by them. DCA Business Recovery reserves the right to vary the conditions of use at any time and will post any variations here.

You are advised to review the conditions of use on a regular basis as you will be deemed to have accepted variations if you continue to use the website after they have been posted.

Information published on the website is supplied by DCA Business Recovery and, where indicated, by certain third parties. We take every care and precaution to ensure that information published on the website is accurate when posted and regularly updated, but DCA Business Recovery does not guarantee its accuracy and we may change the information at any time without notice.

This website is published “as is” without any warranty of any kind, express or implied, as to the operation of our site, the accuracy of the information or the products or services referred to on the website (in so far as such warranties may be excluded under any relevant law) and DCA Business Recovery shall not be liable for any losses or damage that may result from use of the company’s websites as a consequence of any inaccuracies in, or any omissions from, the information which they may contain.

The information contained in this website has been prepared solely for the purpose of providing information about services provided by DCA Business Recovery .

Any reference to any product or service that has been or may be provided by DCA Business Recovery does not amount to a promise that such product or service will be available at any time. Changes to or improvements in such products or services may be made at any time without notice.

DCA Business Recovery owns the copyright in the content published on the website, except where otherwise indicated by a third party’s proprietary notice. Images, trademarks and brands are also protected by other intellectual property laws and may not be reproduced or appropriated in any manner without written permission of their respective owners.

Unless specifically prohibited by a notice published on any page, you may make a print copy of such parts of the website as you may reasonably require for your own personal use provided that any copy has attached to it any relevant proprietary notices and/or disclaimers. All other use is prohibited.

Content and information provided by third parties separate to DCA Business Recovery is identified clearly where it appears. We publish this content as supplied to us and are not responsible for its accuracy or timeliness. You must take appropriate steps to verify this information before acting upon it.

We are not responsible for the content of any other website from which you have accessed the DCA Business Recovery website or to which you may hyperlink from the website and cannot be held liable for any loss or damage you incur as a result of your use of any other site from which you hyperlink to or from the website.

We are not liable for any internet software used in connection with our website, computer viruses or other destructive programmes encountered as a result of using our website.

These conditions of use are governed by the laws of England and Wales and you agree that the English courts shall have exclusive jurisdiction in any dispute.

To the extent that any part of these conditions of use is found to be invalid, unlawful or unenforceable by any court of competent jurisdiction such part shall to that extent be severed from the remaining terms all of which shall remain in full force and effect as permitted by law.

Please view our Privacy and Cookie Policy.

In addition to the company’s safeguards, your personal data is protected in the UK by the Data Protection Act 1998. This provides, amongst other things, that the data we hold about you should be processed lawfully and fairly. It should be accurate, relevant and not excessive. The information should be kept up to date, where necessary, and not retained for longer than is necessary. It should be kept securely to prevent unauthorised access by other people.

Any changes to this policy will be posted here.

DCA Business Recovery treats all of the data held with the utmost care and security. Any details you give will remain completely confidential, unless specified otherwise.

When acting as Administrators or Administrative Receivers, our personnel act as agents for the relevant company and without personal liability.

At DCA Business Recovery we always strive to provide a professional and efficient service. However, we recognise that it is in the nature of insolvency proceedings for disputes to arise from time to time.  As such, should you have any comments or complaints regarding the administration of a particular case then in the first instance you should contact the IP acting as office holder.

If you consider that the IP has not dealt with your comments or complaint appropriately you should then put details of your concerns in writing to our complaints officer Luke Cockerton at 18 Clarence Road, Southend on Sea, Essex SS1 1AN.  This will then formally invoke our complaints procedure and we will endeavour to deal with your complaint under the supervision of an insolvency manager unconnected with the appointment.

Most disputes can be resolved amicably either through the provision of further information or following negotiations.  However, in the event that you have exhausted our complaints procedure and you are not satisfied that your complaint has been resolved or dealt with appropriately, you may complain to ICAEW, the regulatory body that licences Deborah Ann Cockerton.  Any such complaints should be addressed to The Insolvency Service, IP Complaints, 3rd Floor, 1 City Walk, Leeds, LS11 9DA, and you can make a submission using an on-line form available at www.gov.uk/complain-about-insolvency-practitioner; or you can email insolvency.enquiryline@insolvency.gsi.gov.uk; or you may phone 0300 678 0015 – calls are charged at up to 12p per minute from a land line, or for mobiles, between 3p and 45p per minute if you’re calling from the UK.